jiliaaa.com Privacy Policy

01 Introduction

jiliaaa.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on our online casino platform. This Privacy Policy describes how jiliaaa.com collects, uses, stores, shares, and protects personal information in connection with the services we provide to players in the Philippines and other permitted jurisdictions.

This Privacy Policy applies to all personal data collected through the jiliaaa.com website, mobile-optimized platform, customer support channels, and any other touchpoints through which you interact with jiliaaa.com. It should be read together with our Terms & Conditions, which govern your use of the platform as a whole.

We take our data protection obligations seriously. Whether you're a casual player from Quezon City trying out our slot games for the first time, or a regular member from Cebu who's been with us for years, the same privacy standards apply to everyone. Your trust matters to us, and we aim to be fully transparent about how your information is handled.

02 Personal Data We Collect

jiliaaa.com collects the following categories of personal data from users of the platform:

Identity & Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you meet the 21+ age requirement)
• Residential address, including city, province, and postal code
• Email address and mobile phone number
• Nationality and country of residence

Identity Verification Documents

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents (e.g., utility bills, bank statements issued within the last three months)
• Proof of payment method ownership where required

Financial Information

• GCash or PayMaya account details (mobile number associated with the account)
• Bank account details for BPI, BDO, Metrobank, UnionBank, or other accepted banks
• Transaction history, including deposits, withdrawals, and bet records
• Account balance information

Technical & Usage Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the platform
• Login timestamps and access logs
• Cookie identifiers and similar tracking data

Communications Data

• Records of communications between you and jiliaaa.com customer support
• Feedback, complaints, and dispute records
• Marketing preference settings

03 How We Collect Your Data

jiliaaa.com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the jiliaaa.com platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Information received from identity verification providers, payment processors (such as GCash, PayMaya, and Philippine banks), fraud prevention services, and regulatory databases where permitted by law.
• Public sources: In limited circumstances, we may verify information against publicly available records or databases maintained by Philippine government agencies.

04 Why We Use Your Personal Data

jiliaaa.com uses the personal data we collect for the following purposes:

We do not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

05 Legal Basis for Processing

jiliaaa.com processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your account, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and gaming regulatory requirements.
• Legitimate interests: Processing carried out for jiliaaa.com's legitimate business interests, including fraud prevention, platform security, and improving our services, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Data Sharing & Disclosure

jiliaaa.com does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers used to process your deposits and withdrawals. These providers receive only the data necessary to complete your transaction.
• Identity verification providers: Third-party KYC and AML service providers who assist us in verifying your identity and screening against regulatory watchlists.
• Game providers: Software providers whose games are available on the jiliaaa.com platform may receive limited technical data necessary to deliver their games to you.
• Fraud prevention services: Specialist providers who help us detect and prevent fraudulent activity, unauthorized access, and financial crime on the platform.
• Regulatory authorities: Philippine gaming regulators, law enforcement agencies, and other competent authorities where disclosure is required by law, court order, or regulatory instruction.
• Professional advisors: Legal, accounting, and auditing firms engaged by jiliaaa.com, subject to strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jiliaaa.com's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

07 Cookies & Tracking Technologies

jiliaaa.com uses cookies and similar tracking technologies to operate and improve the platform. Here's a breakdown of the types of cookies we use:

• Essential cookies: These are strictly necessary for the platform to function. They maintain your login session, remember your language preferences, and ensure the security of your account. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: These collect anonymized data about how players use jiliaaa.com — which pages are visited most, how long sessions last, and where errors occur. This data helps us improve the platform experience for all Filipino players.
• Functional cookies: These remember your preferences and settings, such as your preferred game categories or display settings, so you don't have to reconfigure them every time you log in.
• Analytics cookies: We use analytics tools to understand aggregate usage patterns on the platform. Data collected through analytics cookies is anonymized and used only for internal reporting purposes.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliaaa.com platform. Most modern mobile browsers used by Filipino players — including Chrome for Android and Safari for iOS — provide straightforward cookie management options in their settings menus.

08 Data Retention

jiliaaa.com retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with jiliaaa.com, plus a minimum of five (5) years following account closure, as required for AML compliance and regulatory record-keeping.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine AML regulations.
• Identity verification documents: Retained for the duration of your account plus five (5) years following closure, or longer if required by a specific regulatory obligation or ongoing investigation.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless the matter relates to an ongoing dispute or legal proceeding.
• Technical and usage data: Generally retained for up to twelve (12) months, after which it is anonymized or deleted.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it is promptly removed from active marketing lists.

When personal data is no longer required, jiliaaa.com will securely delete or anonymize it in accordance with our internal data disposal procedures.

09 Data Security

jiliaaa.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and jiliaaa.com is encrypted using 256-bit SSL/TLS technology. Sensitive data stored on our servers is encrypted at rest.
• Access controls: Access to personal data within jiliaaa.com is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary to perform their specific job functions.
• Two-factor authentication: jiliaaa.com supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond your password.
• Regular security assessments: We conduct regular security reviews and vulnerability assessments of our platform infrastructure to identify and address potential security weaknesses.
• Staff training: All jiliaaa.com staff who handle personal data receive regular training on data protection obligations and security best practices.
• Incident response: jiliaaa.com maintains a data breach response plan. In the event of a security incident that affects your personal data, we will notify affected users and relevant Philippine authorities in accordance with applicable legal requirements.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password and enable two-factor authentication on your jiliaaa.com account.

10 Your Privacy Rights

As a user of jiliaaa.com, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 15.

• Right of access: You have the right to request a copy of the personal data jiliaaa.com holds about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request that jiliaaa.com delete your personal data. This right is subject to limitations where retention is required by law — for example, AML record-keeping obligations may prevent us from deleting certain transaction records.
• Right to restrict processing: You may request that jiliaaa.com restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on jiliaaa.com's legitimate interests.

jiliaaa.com will respond to all valid privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reasons for it.

11 Children's Privacy

jiliaaa.com is strictly an adult platform. Our services are not directed at, and are not intended for use by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age.

If jiliaaa.com becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jiliaaa.com or that we may have inadvertently collected data from a person under 21, please contact us immediately using the details in Section 15.

Parents and guardians are encouraged to use available parental control tools and to monitor the online activities of minors in their care to prevent access to age-restricted platforms such as jiliaaa.com.

12 Third-Party Links

The jiliaaa.com platform may contain links to third-party websites or services, including game provider information pages and payment provider portals. This Privacy Policy applies only to jiliaaa.com and does not cover the privacy practices of any third-party websites or services.

jiliaaa.com is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with jiliaaa.com before providing them with your personal data.

13 International Data Transfers

jiliaaa.com primarily processes and stores personal data within secure server infrastructure. In some cases, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, identity verification providers or technology infrastructure partners.

Where such transfers occur, jiliaaa.com ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable Philippine data protection law. These safeguards may include contractual data protection clauses, adequacy assessments, or other legally recognized transfer mechanisms.

By using jiliaaa.com, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections described in this Privacy Policy.

14 Changes to This Privacy Policy

jiliaaa.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users by posting a prominent notice on the jiliaaa.com platform and, where practicable, by sending a notification to your registered email address.

The updated Privacy Policy will take effect from the date specified in the notice. Your continued use of jiliaaa.com after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how jiliaaa.com handles your personal data.

The date of the most recent update to this Privacy Policy is displayed at the top of this page. Previous versions of this Privacy Policy are available upon request by contacting our support team.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiliaaa.com handles your personal data, please contact our dedicated privacy support team. We are available 24 hours a day, 7 days a week, including Philippine public holidays.

You may reach us via the following channel:

When submitting a privacy-related request, please include your registered account username, a clear description of your request or concern, and any relevant supporting information. jiliaaa.com aims to acknowledge all privacy requests within 48 hours and to resolve them within the timeframes specified in Section 10 of this policy.

For general inquiries about your account, deposits, withdrawals, or games, please use the same contact address and our customer support team will direct your query to the appropriate department.